How to enable application pool load user profile

Control Panel V10 > Hosting Control Panel

* Note that this function is only applied to our Premium plan or above

  1. Please sign in to your account and go to Control Panel.
  1. Go to Advance option.
  1. Click "Pool Manager", you will find all your application pools in the list, click "Actions" beside the target pool, then click "Enable Load User Profile".

Current Control Panel screen

Current Control Panel screen