How to create Microsoft 365 DNS records

Control Panel V10 > Hosting Control Panel

Microsoft 365 generates DNS values specifically for your tenant and domain. Always copy the values shown in the Microsoft 365 Admin Center instead of using example values from another domain.

  1. In the Microsoft 365 Admin Center, open Settings > Domains and select the domain.
  2. Copy the TXT verification record supplied by Microsoft.
  3. Open DNS in the Hosting Control Panel, select the domain, and add the TXT record.
  4. Return to Microsoft 365 and complete domain verification.
  5. Add the MX, CNAME, TXT, and SRV records that Microsoft lists for the services you enabled.
  6. Remove or replace conflicting mail records only when Microsoft instructs you to do so.
  7. Wait for DNS propagation, then use the Microsoft 365 domain checker to verify the records.

Important: A domain should have only one SPF TXT record. If an SPF record already exists, merge the required Microsoft 365 include value into it rather than creating a second SPF record.

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