How to use SSL with Apple Mail

Control Panel V10

Use the mail-server hostname shown under Emails > Mail Server Info. Do not use the website's IP address.

  1. In Apple Mail, open Mail > Settings (or Preferences) > Accounts.
  2. Select the account, then open Server Settings.

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Incoming server

  • Username: the complete email address
  • Password: the mailbox password
  • Hostname: the mail-server hostname shown in the Control Panel
  • IMAP with TLS/SSL: port 993
  • POP3 with TLS/SSL: port 995

Outgoing server

  • Enable authentication and use the complete email address and mailbox password.
  • Use TLS/SSL with port 465 or STARTTLS with port 587.

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Save the settings and send a test message. If two-step authentication is enabled in SmarterMail, use its generated app password.